FAQ
What equipment do you use for property shoots?
We shoot exclusively on elite, full-frame Canon mirrorless systems. Paired with ultra-wide professional architectural lenses. This ensures your listing photos look crisp, sharp, and perfectly color-balanced.
Do you offer drone or aerial photography?
We do not offer drone or aerial services at this time. We specialize exclusively in high-impact, premium ground-based media, masterfully lit interiors, interactive 3D tours, and 2D floor plans.
What is your turnaround time for media delivery?
Standard real estate MLS photos are delivered next-morning by 10:00 AM. Because dedicated Airbnb packages require highly specialized amenity detailing and advanced cinematic video editing, full vacation rental packages are delivered within 24-48 hours upon shoot completion.
How long will the photographer be at the property?
On-site duration depends entirely on the package selected. Standalone photo shoots take roughly 45 to 60 minutes. Vacation Rentals can take anywhere between 1.5 to 2.5 hours on-site dependent of square footage.
Does the home need to be clean before you arrive?
Yes. Properties are shot strictly in "as-is" condition to maintain our daily calendar schedule. Please ensure the house is staged, clutter-free, and deep-cleaned prior to your appointment.
Can the homeowners or pets be present during the shoot?
To ensure safety, maximum efficiency, and to prevent accidental appearances in modern media assets (such as 2D floor plans), we will ask that homeowners, residents, and pets are not present inside the property during the scheduled shoot window.
How do I book a session and view your availability?
Booking is completely seamless and takes less than two minutes. Click any "Book Now" button on our website to view our real-time calendar availability dashboard, select your property size, add premium services, and instantly secure your time slot.
How do I download my finished, high-resolution media?
Once your media is ready, you will receive an automated notification email linking to your secure project page. You can preview watermarked versions of your assets. To instantly unlock and download your high-resolution, unwatermarked files and virtual links, simply complete your secure invoice payment directly on that page.
Who owns the rights to the photos and videos?
Per standard copyright law, the photographer retains legal ownership of all captured media. Your package purchase grants you a comprehensive commercial usage license to market the property on the MLS, real estate syndication sites, and your social media channels until the listing sells (or for the lifespan of your rental listing if booking an Airbnb package). Media assets may not be sold or shared with third parties.
Do you have travel fees?
Complimentary travel is included for all properties within a 30-mile radius of Washington, NC (27889). Properties outside our baseline service area will automatically calculate custom, map-verified travel surcharges at checkout before you finalize your booking.